Menu
Your Cart

Complaints & Disputes

If you have a complaint about your order or its handling please contact us. If this does not lead to a solution, it is possible to submit your dispute for mediation via the independent ODR platform of the European Commission. This ODR platform can be found at https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage. If your complaint is not yet being dealt with elsewhere, you are free to file your complaint via the platform of the European Union.